In 1967 Joan was engaged by the CNIB to be Mae Brown's tutor and assistant. A year after Mae's death she turned her efforts to developing services for all adults who were deaf and/or blind in Ontario.
Following her retirement, Joan became a member of the Rotary (Don Valley Branch) - Cheshire Homes Board to provide an independent living option for persons who are deaf-blind. She was also a member of the Intervenor Program Advisory Committee at George Brown College and responsible for a diploma program for Intervenors.Joan has received many awards in recognition of her work, including the Gold Citizen Medal from the City of Toronto, the Volunteer Service Award from the Ontario Government, the CNIB Diamond Jubilee Award, the Woman of the Year Award from B'nai B'rith Women of Canada, the Paul Harris Fellow Award from Rotary International, the King Clancy Award from the Canadian Foundation for Phisically Disabled Persons, and the Diploma Honoris Causa from George Brown College. She has also received Certificates of Appreciation from the Canadian National Society of the Deaf-Blind, the Deaf-Blind Association of Toronto, Rotary- Cheshire Homes Inc., and Victoria University.